ServiceProof support
Help for the workday.
ServiceProof helps you keep a clear, shareable record after a job is complete.
Common questions
Where are my report photos and PDFs?
They are stored locally on the iPhone in V1. Deleting a report removes the files the app owns for that report.
When is a Report Credit used?
One credit is used only after a formal report version finishes finalizing. Drafts, previews, downloads, shares, and deletion do not consume another credit.
Can I sign in with email and Apple?
You may connect eligible sign-in methods to the same ServiceProof account from Settings. Business contact email is separate from your sign-in email.
Why is a report unavailable?
Check the device connection, then try again. If the report file was removed or the account is unavailable, the app will explain the next available action.
Contact support
Email serviceproof@ansiotech.cn. Please include the app version and a short description of the issue. Do not send customer photos, signatures, report PDFs, passwords, or verification codes by email.